FREQUENTLY ASKED QUESTIONS
Welcome to Plymouth Web Designers, your trusted partner in crafting captivating websites that drive business success. We’re a cutting-edge web designing company passionate about merging creativity, technology, and innovation to elevate your online presence. Empowering businesses to thrive in the digital landscape through stunning, user-friendly, and results-driven websites.
As web designers, We offer a comprehensive range of services to help small businesses and individuals establish a strong online presence:
Web Design Services:
1. Custom Website Design
2. Responsive Web Design
3. Mobile-Friendly Design
4. E-commerce Website Design
5. Website Redesign
Development Services:
1. Front-end Development (HTML, CSS, JavaScript)
2. Back-end Development (PHP, Python, Ruby)
3. Content Management Systems (WordPress, Joomla, Drupal)
4. Custom CMS Solutions
5. Website Integration (APIs, Third-Party Services)
Digital Marketing Services:
1. Search Engine Optimization (SEO)
2. Pay-Per-Click Advertising (PPC)
3. Social Media Marketing
4. Email Marketing
5. Content Creation (Copywriting, Graphic Design)
Maintenance and Support:
1. Website Maintenance and Updates
2. Website Security and Backup
3. Performance Optimization
4. Technical Support
5. Website Hosting Solutions
Additional Services:
1. Logo Design and Branding
2. Print Design (Business Cards, Brochures)
3. Digital Strategy Consulting
4. Website Analytics and Reporting
5. Accessibility Consulting
We communicate through email, phone, video calls, and project management tools.
On-Site Collaboration
By being open to working on-site, we demonstrate our commitment to flexibility, collaboration, and delivering exceptional results that meet our clients’ unique requirements.
When necessary, we adapt to clients’ requirements and work on-site at their office. This ensures:
1. Face-to-face interaction and immediate feedback
2. Enhanced collaboration and communication
3. Better understanding of client’s work environment and culture
4. Easier access to client’s team and resources
5. Increased productivity and efficiency
Benefits of On-Site Work
1. Improved project outcomes through direct collaboration
2. Faster issue resolution and decision-making
3. Enhanced trust and relationship-building
4. Greater flexibility and adaptability
5. Reduced miscommunication and misunderstandings
Logistical Arrangements
When working on-site, we:
1. Discuss and agree on work schedule and duration
2. We ensure necessary equipment and software are available with us
3. Respect client’s office policies and procedures
4. Maintain open communication channels
5. Adhere to confidentiality and data protection agreements
Client Benefits
1. Direct oversight and control
2. Enhanced project visibility and transparency
3. Increased accessibility for questions and feedback
4. Faster project completion
5. Tailored solutions to meet specific needs
The duration of a typical web design project varies depending on several factors, such as:
1. Project scope and complexity
2. Number of pages and features
3. Custom design requirements
4. Content creation needs
5. Client feedback and revisions
On average, a web design project can take anywhere from:
• Basic websites (5-10 pages): 2-4 weeks
• Standard websites (10-20 pages): 4-6 weeks
• E-commerce websites: 6-12 weeks
• Custom or complex websites: 12-20 weeks or more
Here’s a breakdown of our typical project timeline:
1. Discovery and planning: 1-2 weeks
2. Design concept development: 1-2 weeks
3. Design refinement and revisions: 1-3 weeks
4. Development and testing: 2-4 weeks
5. Launch and deployment: 1-2 weeks
6. Post-launch review and support: Ongoing
Keep in mind that every project is unique, and timelines may vary based on your specific needs.
Want a more accurate estimate for your project? Let’s discuss your requirements!
Our pricing structure is tailored to meet the diverse needs of our clients:
Website Design Packages:
1. Basic (1-5 pages): $1,000-$2,000
2. Standard (5-20 pages): $2,000-$3,000
3. E-commerce (20-50 pages): $3,000-$6,000
4. Custom/Complex: Quote-based
Additional Services:
1. Content Creation (writing, photography): $500-$2,000
2. SEO Optimization: $500-$1,500
3. Website Maintenance: $50-$200/month
4. Website Hosting: $10-$50/month
Hourly Rate:
$40-$90/hour (dependent on project complexity)
Project-Based Pricing:
Quote provided after scoping project requirements
Payment Terms:
1. 50% deposit upfront after approval of demo design
2. 25% upon design completion
3. 25% upon launch
Discounts:
Available for long-term maintenance contracts, non-profit organizations, and referrals.
Let’s discuss your project requirements and create a customized quote!
Yes, we offer comprehensive website maintenance services to ensure your online presence remains secure, updated, and performing optimally.
Our Maintenance Services Include:
1. Regular website updates
2. Security checks and monitoring
3. Backup and recovery solutions
4. Performance optimization
5. Content updates and edits
6. Technical support and troubleshooting
7. SEO monitoring and adjustments
8. Analytics and reporting
Maintenance Plans:
1. Basic ($50/month): Security updates, backups, and minor content edits
2. Standard ($100/month): Adds performance optimization, SEO monitoring, and technical support
3. Premium ($200/month): Includes comprehensive content updates, analytics reporting, and priority support
Ad-Hoc Services:
1. Hourly rate ($40-$90/hour)
2. Project-based quotes
Benefits of Our Maintenance Services:
1. Ensures website security and uptime
2. Improves performance and search engine ranking
3. Saves time and resources
4. Provides peace of mind
Let’s discuss your website maintenance needs!
We would be delighted to showcase our previous work.
Portfolio:
You can view our latest projects on our website: www.plymouthdesigners.co.nz
Client Testimonials:
Google reviews are available on our business account – Plymouth Web Designers.
Content Creation Services:
Yes, we offer content creation services to complement our web design solutions.
1. Copywriting (website content, blog posts, articles)
2. Graphic Design (logos, icons, infographics)
3. Photography (product, portrait, landscape)
4. Videography (explainer videos, testimonials)
5. Animation and Motion Graphics
Benefits of Our Content Creation:
1. Enhances website engagement
2. Boosts search engine rankings
3. Supports brand consistency
4. Drives social media engagement
Content Packages:
1. Basic ($500): 5 pages of website content
2. Standard ($1,000): 10 pages of website content, 5 social media posts
3. Premium ($1,500): Comprehensive content strategy, 20 pages of website content, 10 social media posts
We optimize websites for search engines through:
Keyword Research and Planning
1. Identifying target keywords and phrases
2. Analyzing competitor keywords
3. Creating a keyword strategy
On-Page Optimization
1. Writing optimized title tags and meta descriptions
2. Implementing header tags (H1, H2, H3)
3. Optimizing image alt tags and descriptions
4. Creating internal linking structures
5. Writing high-quality, engaging content
Technical Optimization
1. Ensuring mobile-friendliness and responsiveness
2. Optimizing website speed and performance
3. Implementing SSL encryption (HTTPS)
4. Setting up and submitting sitemaps
5. Configuring robots.txt files
Content Creation and Marketing
1. Developing a content strategy
2. Creating high-quality, relevant content
3. Building backlinks through guest blogging
4. Leveraging social media platforms
5. Monitoring and adjusting for algorithm updates
Analytics and Tracking
1. Setting up Google Analytics
2. Tracking website traffic and engagement
3. Monitoring keyword rankings
4. Analyzing conversion rates
5. Adjusting optimization strategies based on data insights
Local SEO (if applicable)
1. Claiming and optimizing Google My Business
2. Building local citations
3. Creating location-specific content
4. Optimizing for local keywords
Ongoing Optimization
1. Regular website audits
2. Content updates and refreshes
3. Link building and outreach
4. Algorithm update monitoring
5. Continuous improvement and refinement
By following this comprehensive approach, we improve website visibility, drive organic traffic, and increase search engine rankings.
We ensure website content is accessible through:
Content Guidelines
1. Clear writing and concise language
2. Headings, subheadings, and structured content
3. Alternative text for images and multimedia
4. Descriptive link text and buttons
5. Closed captions and transcripts for video/audio
Accessibility Standards
1. WCAG 2.1 (Web Content Accessibility Guidelines)
2. Section 508 of the Rehabilitation Act
3. ADA (Americans with Disabilities Act) compliance
Design and Development
1. Responsive design for various devices and screen sizes
2. High contrast colors and readable typography
3. Keyboard-navigable menus and interactive elements
4. ARIA attributes for dynamic content
5. Semantic HTML for screen readers
Testing and Validation
1. Automated accessibility tools
2. Manual testing with assistive technologies
3. User testing with diverse abilities
4. Continuous monitoring and improvement
Training and Resources
1. Accessibility training for content creators
2. Style guides and best practices documentation
3. Accessibility-focused design and development resources
Ongoing Commitment
1. Regular accessibility audits
2. Content updates and refreshes
3. Emerging technology and trend monitoring
4. Continuous improvement and refinement
By prioritizing accessibility, we ensure an inclusive and usable experience for all website visitors, regardless of abilities.
No, we don’t provide website hosting services. However, we partner with reputable hosting providers to ensure seamless website deployment and maintenance.
Recommended Hosting Providers:
1. Bluehost
2. SiteGround
3. HostGator
4. WP Engine
5. Godaddy
Why We Don’t Offer Hosting:
1. Specialization: We focus on design, development, and marketing.
2. Expertise: Hosting providers have specialized infrastructure and support.
3. Flexibility: Clients can choose their preferred hosting provider.
Benefits of Our Partnership:
1. Streamlined deployment and setup
2. Optimized server configurations
3. Priority support from hosting providers
4. Cost-effective solutions
We’ll help you choose the best hosting option for your website and ensure a smooth transition.
Post-launch, we provide training, testing, and deployment to ensure a smooth transition.
We offer training on website usage and content management.
We handle updates and changes through our maintenance services, including priority support.
Our support includes email, phone, and ticketing system assistance.
We communicate through email, phone, video calls, and project management tools.